TECHNO TOOLS & EQUIPMENT SDN BHD

FAQs

Q: How to order ?
A: Easily through the following 3 ways:
1)To place your order online.
2)Fax you order to 03-42707333
3)email your order to sales@techno.com.my 
Q : How much will I pay for shipping? 
A : We offer free shipping within West Malaysia for order more than RM500.00
Shipment & Handling Fee
West Malaysia pay only RM 10.00 per delivery (not per item)
- 1st item Rm10.00
- Next each addition is Free
East Malaysia pay only Rm20.00 per delivery (not per item)
- 1st item Rm10.00
- Next each addition is Free
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-
Q : What carrier do you use for shipping and what services are available? 
A: *For West Malaysia Buyer : we use G-Dex for our Courier deliveries, sometimes we may use lorry transport for heavy items. 
*For East Malaysia Buyer : we use G-Dex, air parcel post and sometimes we may use sea/Surface parcel Mail for heavy items. 
*For Oversea Buyer : Please select "Store Pickup" and Payment Method by Bank Deposit, then let us know how is the delivery method. (eg. let us know your DHL account no. in order for us to call DHL to pick up the item on your behalf).  We'll send you payment link through PAYPAL or Netbuilder Credit Card.
Q. How long will it take to receive my order?
A. Most orders ship within 1 - 3 business days. Shipping on Ground shipments generally takes 2 - 5 business days. In the event that some of the products that you have purchased run out of stock, we will contact you to inform you the new delivery schedule and have your confirmation to proceed with the purchase.   We ship every working day, and we work very hard to fulfill all orders within 1-3 business days of receiving payment. We think you'll be happy with the speed of our shipment! Orders shipped to destinations within West Malaysia usually have a delivery time of 1 - 3 business days after shipment. Orders shipped Sabah and Sarawah usually take between 2-7 days to arrive depend on the types of courier services and shipping companies, although sometimes a bit longer.
Q: Can I buy from techno.com.my/online without creating an account ?
A: Yes, by using PayPal Express Checkout is that it allows you to skip several steps of the checkout process on our website. Instead of having to enter in a shipping address, billing address, and credit card information, you simply clicks the Express Checkout button, logs into his PayPal account, reviews your personal information, and then returns to our website to complete the purchase. Otherwise It is not possible because after created an account with us, it will be easier for you to shop with us next time. Just use your login (your email address) and password next time you shop with us. All your personal and address information will be automatically retrieved from your account.
Q: I have a user account online techno.com.my/online my but forgot my password, what should I do ?
A: It is easy, go to My Account page and click on the Forgot password link. You will be prompted with a window and please enter your email address (it must be the same email address you registered with techno.com.my/online . The password will be sent automatically to the registered email address.
Q: I have a user account with techno.com.my/online , how do I change my personal info and shipping address ?
A: Go to My Account page, login and you can modify your account details there.

Q: What kind of payment options do techno.com.my offer ?

A: Payment can be made to us using one of the following methods 

Deposit to our Bank Account
Our Bank Account
Account Name : TECHNO TOOLS & EQUIPMENT SDN BHD.

RHB BANK: 212273-00035053
or
CIMB Bank: 8002521170
or
Maybank: 514383518880

Tel: 03-42702333 Miss Lim.

Kindly provide your telephone number for delivery purpose. Please send a note to us after payment has been made. We will send the item immediately after received your payment.

COD Cash on Delivery
For In-Store Pickup and KL and Klang Valley customers only, Cash on Delivery would be the most direct arrangement accepted. This method is not available for Post Delivery. 

We accept the following cards 

PayPal Express Checkout

 


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